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Child Life Specialists Provide Comfort for the Entire Family
 

The prospect of surgery can be daunting for many of us, but even more so for children!

Imagine being a small child and facing surgery. Imagine being the parent of the child and trying to explain it all and make sure your child feels safe and comfortable!

That’s what parents Chad and Carrie were coping with a few weeks ago, when they learned their three-year-old son, Cooper, needed to have a cyst surgically removed from his arm. Whenever he saw anything on TV about doctors and hospitals, Cooper would get very scared, so his parents were concerned that he would react badly to his upcoming operation. Then, a friend suggested they contact The Children’s Hospital of Southwest Florida to see if the hospital had a Child Life department that could help.

As it turns out, The Children’s Hospital provides the only Child Life Specialists between Tampa and Miami! Child Life Specialists are specifically trained to help children understand their diagnoses, treatments and procedures on an age-appropriate level.

Chad contacted The Children’s Hospital, where he connected with Heather Waters, a certified Child Life Specialist who works on the Pediatric Surgical Unit and the Pediatric Intensive Care Unit. Heather asked about Cooper’s personality, his past medical experiences and what he knew about his upcoming surgery to remove the “bump” from his arm. She also gave Chad and Carrie some advice about ways to help prepare Cooper, such as reading books about hospitals and surgeries and bringing comfort items from home.

They scheduled a tour of the Pediatric Surgical Unit for two days before Cooper’s surgery. On the day of the tour, Heather walked the family through most of the steps they would take on the big day, starting with the Registration area. Then, Heather and Cooper dressed up in surgical caps and masks and looked at pictures in a surgical preparation book. “We talked about how the corners of our eyes crinkle when we smile, so even though you can’t see someone’s mouth behind the surgical mask you would still know when they were smiling,” Heather says. “Then, I had Cooper guess when I was smiling and not smiling while wearing the mask. He got them all right!”

Heather also showed Cooper an anesthesia mask, and they talked about the “sleepy medicine” that he would take before his surgery and the hospital gown that he would need to wear instead of his pajamas. Then, they took at look at the hallway he would go down to enter the Operating Room.

After the tour, Heather and Cooper did “medical play,” where they looked at pretend and real medical items, such as a Stethoscope, Band-Aids, gauze, tape and an IV catheter, and talked about how the items are used. “The whole purpose of the tour was to prepare Cooper psychologically for surgery and give him a sense of control,” Heather says.

It wasn’t just Cooper who felt more empowered by Heather’s presence. On surgery day, Cooper started to get a little nervous when it was time to go back to the operating room. “Heather was there with us, and she recommended that we ask for a pre-medicine to help relax Cooper before he had to go back. That’s something that we wouldn’t have known to ask for without her there,” Chad says. “She gave us as much comfort as she did Cooper!”

When Cooper was ready, Heather asked him if she could pick him up, and they walked down the hallway to the operating room playing Eye Spy with the posters on the walls. As he received his anesthesia medication, they counted together in Spanish. Once Cooper was asleep, Heather informed his parents he went to sleep calmly and then made sure to be in the recovery room when the child awakened. “He did just great, and he was waving at us as he walked out the door,” Heather says. “From pre-op to the surgical team and everyone else involved, we really pulled together as a team to provide a positive experience for Cooper and his family.”

The Child Life team made all the difference, Chad says. “Cooper had a relatively minor procedure, and Heather took so much time and employed so many resources to make him feel comfortable. I can’t imagine the impact that a Child Life Specialist would have on a child having a major procedure. I don’t know how you could do it without a Child Life Specialist!”

Three weeks after his surgery, Cooper is doing great! And his experience at The Children’s Hospital has changed his mind about doctors and hospitals! “After his surgery, he said, ‘Mommy and Daddy, I’m not scared of hospitals anymore,’” Chad adds. “He wants to work in a hospital and help kids like Heather does. She has a fan for life in all of us!”

For more information about the Child Life Specialist department, click here.


Peace,


Jim Nathan
President, Lee Memorial Health System

 

Jim Nathan,
LMHS President

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