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During Your
Stay
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area that you need to view, please click on one of the items below
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YOUR TELEVISION
TEMPERATURE CONTROL
CALLING YOUR NURSE
LINEN SERVICE
FOOD SERVICE(MEALS)
YOUR TELEPHONE
SMOKING
HEARING IMPAIRED DEVICES
VISITORS
VALUABLES
Your Room
At the time of your admission
and during your stay, we make every effort to meet your requests
concerning room preferences, depending on room availability.
Please keep in mind that during periods of high occupancy, we
may not be able to fulfill your requests.
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Your Bed
To ensure your comfort and safety, your bed features
individual touch controls and side rails. You may adjust both
the foot and head of your bed to a position that suits you;
however, please do not lower the side rails without first
consulting your nurse.
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Your Television
A cable television is provided for use by our patients at no additional charge
in every room. Ask your nurse about educational programs related
to your health situation. A television information card listing
the channels is available. We ask that you be considerate of
those around you by keeping the volume on your TV to a minimum,
particularly at night.
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Temperature Control
Patient rooms feature adjustable thermostats for individual
comfort control. The temperature of most other hospital areas is
centrally controlled.
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Calling Your Nurse
If you need assistance at any time, please do not hesitate to
summon a nurse by pushing the call button.
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Linen Service
Fresh towels, washcloths and gowns are provided daily. Bed
linens are changes as needed for cleanliness and comfort.
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FOOD
SERVICES
Patient Meals
We offer a variety of menu selections that change daily and are
customized to comply with the diet prescribed for you by your
physician. Our Food and Nutrition staff will make every effort to
accommodate personal meal preferences provided those requests are
appropriate for your diet.
Meal service is scheduled by
floor and should occur between the following hours:
Breakfast
.......................... 7:00 a.m. — 8:30
a.m.
Lunch ............................... 11:30 a.m. — 1:30 p.m.
Dinner ............................... 4:30 p.m. — 6:00 p.m.
Late meals
based on current diet order are available for patients who must be
out of their room for therapy, tests or treatment during regular
scheduled meal services.
Guest
Meals
Visitors who wish to dine with you in your room are welcome to
do so. They can arrange to purchase guest meals through the
cafeteria cashier located on the first floor.
Cafeteria Meals
With your doctor's approval, you may eat your meals away from
your room in the hospital cafeteria. For your safety, and that of
other diners, we ask that you wear a garment or robe over your
hospital gown, as well as shoes or slippers. If you need assistance,
please ask the cashier to find someone to help you.
The
cafeteria is located on the first floor of the hospital and offers a
wide variety of freshly prepared products. Selections are available
from our grill, steam table, salad bar, deli, dessert, beverage and
snack areas during the following hours of operation:
Breakfast
.......................... 6:00 a.m. — 10:00
a.m.
Lunch ............................... 10:30 a.m. — 2:00 p.m.
Dinner ............................... 4:30 p.m. — 7:30 p.m.
Late night ......................... 2:00 a.m. — 3:00 a.m.
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Your Telephone
Outgoing local calls may be made from your bedside phone at any
time, without charge to you. Also, public courtesy and pay
telephones are located throughout the hospital. Incoming calls from
friends and relatives may be made directly to your room between 7:00
a.m. and 10:00 p.m. So that patients can rest, incoming patient
phone services at Lee Memorial Hospital and HealthPark Medical
Center is disconnected each evening between 10:00 p.m. and 7:00
a.m.; at Cape Coral Hospital, calls that come into the main hospital
switchboard between 10:00 p.m. and 7:00 a.m. are not transferred to
patient rooms.
To place a Call:
Within the Hospital:
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Lee Memorial Hospital and
HealthPark Medical Center: dial the last 5 digits of the number.
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Cape Coral Hospital: dial
the 4-digit extension.
Outside the Hospital, Local:
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Lee Memorial Hospital and
HealthPark Medical Center: dial 22 followed by the number.
-
Cape Coral Hospital: dial 9
followed by the number.
Outside the Hospital, Long
Distance:
Long distance calls must be either collect, billed to your home
telephone or charged to a credit card. Long distance calls cannot be
billed to your room. Note: Fusion Telecom is our long distance
carrier. There is a $1.00 surcharge per each long distance call.
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Lee Memorial Hospital and
HealthPark Medical Center: dial 22,0, area code and the number.
-
Cape Coral Hospital: dial
9,0, area code and the number.
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Cellular and Wireless Phones
Cellular and wireless phones can cause interference with some
medical equipment. Ask your nurse whether they are permitted on your
unit.
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Smoking
Smoking is not allowed within any Lee Memorial Health System
facility. However, smoking is permitted in designated outdoor
locations indicated on each hospital map.
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Hearing Impaired Devices
We offer devices to assist our hearing-impaired patients. Your
nurse can give you information about them.
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Visitors
Visitors are welcome at all Lee Memorial Health System
hospitals. Seeing your friends and family can be an important
factor in your recovery. We do ask that you limit in-room guests
to two at a time. Visitor waiting areas are available throughout
the hospital, near most patient care and surgical areas.
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Visiting hours vary; please ask
your nurse for visitation times on your unit. Your physician or
nurse will let your family know of any restrictions that affect
visitation. Also, we will gladly place a "No Visitors" sign on your
door if you do not wish to receive company.
We ask that visitors observe
the following guidelines:
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Do not smoke except in
designated areas.
-
Check with the nurse before
bringing gifts of food or drink.
-
Leave the room, if
requested, during patient tests or treatments.
-
Postpone visits when sick
with a cold or other contagious illness.
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Valuables
Please do not keep jewelry, credit cards, cash, or any other
valuables in your room. Please send them home with a friend or
family member. If you are not able to send your valuables home,
please let your nurse know. Our Security Department will
inventory the items and deposit them in the hospital safe. You
will receive a list of the inventoried items. Present the list
along with a photo ID to claim your valuables when you are
discharged. If you where admitted through the emergency
department, your valuables may have been placed in a safe at
that time.
Also, medications brought to
the hospital should be sent home or turned over to the nurse.
Please keep in mind that the
hospital is not responsible for any lost, broken or missing
items, including eyeglasses, contact lenses, hearing aids and
dentures. If you have any of these please notify your nurse. We
provide denture cups and other protective containers for such items
which we urge you to place in your nightstand when they're not in
use.
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