During
Your Stay If you
know the area that you need to view, please click on one of the
items below and you will automatically be at that topic.
YOUR ROOM
At the time of your admission and during your stay, we make every
effort to meet your requests concerning room preferences, depending
on room availability. Please keep in mind that during periods of
high occupancy, we may not be able to fulfill your request.
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YOUR BED
To ensure your comfort and safety, your bed features individual
touch controls and side rails. You may adjust both the foot and head
of your bed to a position that suits you; however, please do not
lower the side rails without first consulting your nurse.
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YOUR TELEVISION
A cable television is provided for use by our patients at no
additional charge in every room. Ask your nurse about educational
programs related to your health situation. A television information
card listing the channels is available. We ask that you be
considerate of those around you by keeping the volume on your TV to
a minimum, particularly at night.
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TEMPERATURE
CONTROL
Patient rooms feature adjustable thermostats for individual comfort
control. The temperature of most other hospital areas is centrally
controlled.
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CALLING YOUR NURSE
If you need assistance at any time, please do not hesitate to summon
a nurse by pushing the call button.
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LINEN SERVICE
Fresh towels, washcloths and gowns are provided daily. Bed linens
are changed as needed for cleanliness and comfort.
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FOOD SERVICES
Patient Meals
We offer a variety of menu selections that change daily and are customized to comply with the diet prescribed for you by your physician. Our Food and Nutrition staff will make every effort to accommodate personal meal preferences provided those requests are
appropriate for your diet.
Meal service is scheduled by floor and should occur between the
following hours: Breakfast:
..................................... 7:00 a.m. — 8:30 a.m.
Lunch: ......................................... 11:30 a.m. — 1:30
p.m.
Dinner: ......................................... 4:30 p.m. — 6:00
p.m. Late meals based on
current diet order are available for patients who must be out of
their room for therapy, tests or treatment during regularly
scheduled meal service.
Guest Meals
Visitors who wish to dine with you in your room are welcome to do
so. They can arrange to purchase guest meals through the cafeteria
cashier located on the first floor.
Cafeteria meals
With your doctor’s approval, you may eat your meals away from your
room in the hospital cafeteria. For your safety, and that of other
diners, we ask that you wear a garment or robe over your hospital
gown, as well as shoes or slippers. If you need assistance, please
ask the cashier to find someone to help you.
The cafeteria is located on the first
floor of the hospital and offers a wide variety of freshly prepared
products. Selections are available from our grill, steam table,
salad bar, deli, dessert, beverage and snack areas during the
following hours of operation:
Breakfast: ..................................... 6:00 a.m. — 10:00
a.m.
Lunch: ......................................... 10:30 a.m. — 2:00
p.m.
Dinner: .......................................... 4:30 p.m. — 7:30
p.m.
Late night: .................................... 2:00 a.m. — 3:00
a.m.
(Back to the top) YOUR TELEPHONE
Outgoing local calls may be made from your bedside
phone at any time, without charge to you. Also, public courtesy and
pay telephones are located throughout the hospital. Incoming calls
from friends and relatives may be made directly to your room between
7:00 a.m. and 10:00 p.m. So that patients can rest, incoming patient
phone service at Lee Memorial Hospital and HealthPark Medical Center
is disconnected each evening between 10:00 p.m. and 7:00 a.m.; at
Cape Coral Hospital, calls that come into the main hospital
switchboard between 10:00 p.m. and 7:00 a.m. are not transferred to patient rooms.
To
Place a Call:
Within the Hospital:
- Lee Memorial Hospital and HealthPark Medical
Center: dial the last 5 digits of the number.
- Cape Coral Hospital: dial the 4-digit extension.
Outside the Hospital,
Local:
- Lee Memorial Hospital and HealthPark Medical
Center: dial 22 followed by the number.
- Cape Coral Hospital: dial 9 followed by the number.
Outside
the Hospital,
Long Distance:
Long distance calls must be either collect, billed to
your home telephone or charged to a credit card. Long distance calls
cannot be billed to your room. Note: Fusion Telecom is our long
distance carrier. There is a $1.00 surcharge per each long distance
call.
- Lee Memorial Hospital and HealthPark Medical Center: dial 22, 0,
area code and the number.
- Cape Coral Hospital: dial 9, 0, area code and the number.
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Cellular
and Wireless Phones
Cellular and wireless phones can cause interference with some
medical equipment. Ask your nurse whether they are permitted on your
unit.
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SMOKING
Smoking is not allowed within any Lee Memorial Health System
facility. However, smoking is permitted in designated outdoor
locations indicated on each hospital map.
(Back to the top) HEARING IMPAIRED
DEVICES
We offer devices to assist our hearing-impaired
patients. Your nurse can give you information about them.
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VISITORS
Visitors are welcome at all Lee Memorial Health
System hospitals. Seeing your friends and family can be an important
factor in your recovery. We do ask that you limit in-room guests to
two at a time. Visitor waiting areas are available throughout
the hospital, near most patient care and surgical areas.
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Visiting hours vary;
please ask your nurse for visitation times on your unit. Your
physician or nurse will let your family know of any restrictions
that affect visitation. Also, we will gladly place a “No Visitors”
sign on your door if you do not wish to receive company.
We ask that visitors
observe the following guidelines:
- Do not smoke except in designated areas
- Check with the nurse before bringing gifts of food or drink
- Leave the room, if requested, during patient tests or treatments
- Postpone visits when sick with a cold or other contagious illness
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VALUABLES
Please do not keep jewelry, credit cards, cash, or
any other valuables in your room. Please send them home with a friend or family member.
If you are not able to send your valuables home, please let your
nurse know. Our Security Department will inventory the items and
deposit them in the hospital safe. You will receive a list of the
inventoried items. Present the list along with a photo ID to claim
your valuables when you are discharged. If you were admitted through
the
emergency department, your valuables may have been placed in the
safe at that time.
Also, medications brought to
the hospital should be sent home or turned over to the nurse.
Please keep in mind that the hospital is
not
responsible for any lost,
broken or missing items, including eyeglasses, contact lenses,
hearing
aids and dentures. If you have any of these, please notify your
nurse.
We provide denture cups and other protective containers for such
items, which we urge you to place in your nightstand when they’re not in
use.
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